Why Our Customers Love Us

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“This firm is absolutely top shelf. Peter and co. installed 2 mini-splits in our family room and kitchen. They are also installing a mini-split in the upstairs bedroom, where we had previously been told installation would be impossible! The crew was absolutely great, efficient, professional, and polite. The workmanship is impeccable, the equipment awesome. They even register the equipment to ensure your 12-year warranty is in place!! Terrific company, really focused on the customer.”

3p Rick Dunphy (Ductless Systems)
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“East Coast mini splits and heat pumps are a great team to work with! Chris and John installed our equipment, answered all our questions, and were so helpful and knowledgeable about the process. We are grateful. The customer service is excellent, and they’re just the nicest people. They care about their customers, and I would recommend them to everyone. Great communication. They worked within our budget and made sure we were happy. We love the new mini splits just in time for summer.”

3p Julie Nickerson Bates (Air Conditioning)
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“The team from the East Coast was prompt, respectful, and knowledgeable about the heat pump. They also included me in any decision-making and showed me the progress during and after the installation. I also received a mini-tutorial on how to operate the system. I highly recommend them for your heat pump needs!”

3p Claire Berg (Heat Pump Installation)
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“I had a ductless heat pump system added to my house. The entire team, John, Pete, Travis, Pat, Tim, were awesome to work with. If you're in the market for a heat pump, I can't say enough good things about this company. They'll communicate from the quote until you get your rebate from Mass Save, and beyond.”

3p Bob Bethune (Heat Pumps Installation)
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“I had a great experience with East Coast Mini Splits & Heat Pumps. Chris took the time to discuss the project and process with me up front. Nancy was very helpful in processing all the rebate forms for me. The team took care of everything on my behalf. The installation went smoothly, and everyone was friendly and considerate when working in the house. Chris and team go the extra mile to be sure the job is done right.”

3p Ben Davis (HVAC Maintenance)
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“Excellent service from the quote to the install, a week later done in one day – no surprises, very professional. The installation crew showed up early and left things better than they found them. Every one of this team was a pleasure. I highly recommend!”

3p Darcy Schramn (AC Repair)
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