East Coast Mini Splits: Top-Notch Customer Service & Reputation
Our technicians and everyone involved in East Coast Mini Splits strives for friendly conversations, and solutions. If yoyu have an issue with your mini-split, or want to get introduced to the systems, call us today. Take a look below at why customers choose East Coast.
"Smooth Install, Perfect Results"
One of our customers recently had both a mini split and ducted heat pump installed. They were blown away by how seamless the whole process was. John, Travis, and Pete made sure every detail was handled with care. Mini splits are known for their energy efficiency, quiet operation, and ability to provide customized temperature control for individual rooms, and that’s exactly what this customer experienced.
Their mini split system now provides efficient heating and cooling throughout their home, while the ducted heat pump improved comfort on the first floor by maintaining a consistent temperature. And Nancy, who coordinated the scheduling, kept everything running smoothly. Our focus is always on ensuring the installation process is as easy and hassle-free as possible.
I recently had both a mini split heat pump and a ducted heat pump installed by East Coast Mini Splits, and I am thoroughly impressed with their service. John Travis and Pete, the installers, were exceptional. They were punctual, professional, and took great care in ensuring both systems were installed perfectly. The mini split heat pump works flawlessly, providing efficient heating and cooling throughout my home, while the ducted heat pump has significantly improved the comfort on the first floor with consistent and efficient temperature control. Nancy in the office was also fantastic, making the scheduling process smooth and keeping me informed every step of the way. Her responsiveness and helpfulness made the entire experience even better. I highly recommend East Coast Mini Splits for their top-notch service and quality installations!
"Above and Beyond"
Another homeowner mentioned that from the management team to the installers, East Coast Mini Splits went above and beyond to make everything go smoothly. We’re not just selling systems; we’re providing solutions that help reduce energy consumption and improve home comfort. Our mini split systems allow for zoning, meaning you can control the temperature of each room independently. This flexibility makes mini splits ideal for homes with different heating and cooling needs in various areas.
East coast mini splits and heat pumps were a pleasure to work with, from the management to the installers. They went above and beyond to make everything go smooth. Highly recommend this company.
"Quick and Reliable Repairs"
Mini split systems are designed to be low-maintenance, but sometimes things don’t go perfectly, and that’s where our customer service shines. One customer had a minor issue come up after their installation, but Tim responded immediately and had it fixed in under 30 minutes. Knowing that our customers can count on us for quick and reliable service when something goes wrong is a top priority. Mini splits are durable, but we’re always ready to step in if any adjustments or repairs are needed.
We had a small issue come up after getting our units installed earlier this year - Tim responded immediately, and sent one of the guys out to our house the next day. It was fixed within 30 minutes - awesome to know you can always get ahold of these guys if something goes wrong.
"In Good Hands with East Coast Mini Splits"
Another customer shared how confident they felt choosing East Coast Mini Splits after receiving an estimate. They were replacing an old system and adding three additional units throughout the house. Mini splits, especially ductless systems, are incredibly versatile. Whether you’re cooling a small bedroom or heating a larger living space, mini splits offer precise control and energy efficiency that traditional HVAC systems can’t match. This customer was thrilled with how we explained everything clearly, worked within the agreed-upon timeline, and delivered exactly what was promised.
East Coast Mini Splits was my second estimate and I could tell I would be in good hands with the team to replace an old unit and install 3 additional units throughout the house. They explained the process, did the work within the timeline, were responsible and professional. I am very happy with the results. I recommend them highly!
Ready to Upgrade?
If you’re looking for a more efficient, discreet, and customizable heating and cooling solution, East Coast Mini Splits has you covered. Our expert team is here to help you find the perfect system for your home, ensuring comfort without compromise. Contact us today to learn more about how our mini splits can enhance your living space.
